As founders, we've all faced that frustrating moment when objections suddenly appear during a promising sales conversation.
In a recent YouTube video, I tackled the seven most common sales objections and providing strategies to overcome them, helping you close deals faster and with more confidence.
7 Common Objections You'll Face
- "You're too expensive"
Prevention: Focus on communicating value clearly from the start. Create a direct connection between your solution and the customer's specific pain points.
Response: Acknowledge the concern and ask for elaboration. Reframe the conversation around the value you provide and how your offer addresses their challenges. - "I need to think about it"
Prevention: Ensure decision-making clarity early in the sales conversation. Ask about the decision-making process and who needs to be involved.
Response: Empathize with the prospect, then ask what part of the decision they're unsure about. Offer a follow-up meeting to address lingering concerns with all decision-makers present. - "I need to run this by somebody else"
Prevention: Identify all key stakeholders early in the sales process.
Response: Offer to set up a call with all decision-makers to walk through everything directly, keeping you in control of the conversation. - "I can't afford it"
Prevention: Qualify budget as early and often as possible during the discovery phase.
Response: Acknowledge the concern and offer solutions that work within their financial constraints, such as payment plans or scaled-back versions of your offering. - "We're already working with someone else"
Prevention: Discover pain points associated with their current provider early in the conversation.
Response: Acknowledge the competitor and reframe the discussion positively. Ask what they would change about their current service to uncover potential dissatisfaction. - "We don't have budget"
Prevention: Have budget conversations early in the sales process.
Response: Challenge the priority of the project within the organization. Ask if it's a priority and how your solution could free up resources or solve pressing problems. - "I'm too busy right now"
Prevention: Establish urgency and define/agitate pain points early in the sales process.
Response: Acknowledge their situation, then reframe urgency by focusing on what they stand to lose by delaying action.
Remember, the key to handling objections is preparation. By anticipating these common objections and having strategies in place to address them, you'll be better equipped to keep the conversation moving forward and close more deals.
For more sales tips and strategies, including a powerful framework for handling any objection, subscribe to the channel. Don't forget to like, subscribe, and hit the notification bell for more content like this!
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